Euphory TicketSupport that runs itself
Euphory Ticket opens a private channel for every request, with custom forms, staff ranks and complete logs. Built for Minecraft servers (Java & Bedrock) and for any community.
Everything your staff needs
Set everything up with buttons and menus from /setup, with help on every option. No commands to memorize.
Your own categories
Up to 15 categories: questions, reports, appeals, purchases or anything you invent, each with its own emoji and text.
Custom forms
Text, choices, files or a Discord member search. A general style, or a Minecraft style with nickname and platform.
Ranks and claims
Choose which rank sees each category. Every ticket has one owner, so two staff members never answer at once.
Opening rules
Waiting queue, ticket limits, working hours, cooldown between tickets and a blacklist.
Logs and transcripts
When a ticket closes, the bot posts a log with the full conversation, images and the user's rating.
AI summaries
Optional: a summary of every ticket and a review of how the staff handled it. Turn it off whenever you want.
Staff statistics
Tickets handled by each staff member, ratings and average duration, by week, month or year.
Secondary server
Link a second Discord server and receive the logs there, without cluttering your main server.
Multiple languages
English, Spanish, Portuguese and Chinese, or one you translate yourself. Each person picks their language in the panel and gets their ticket in it.
Set it all up with buttons
Type /setup and see what's missing, with a button to fix it. Ranks, channels, categories, forms and colors are changed with menus, and every option has its own Help. A 6-step wizard gets you ready in minutes.
Ready in 3 steps
The /setup wizard walks you through it: ranks, categories, log channel and panel.
- Add the botWith the “Add to Discord” button. You need the Manage Server permission.
- Type /setupPick your language and follow the wizard. You can change everything later.
- Post the panelYour members can start opening tickets.
Commands
/setup | Set up the ticket system (Owners only) |
/panel | Post the ticket panel in the channel |
/stats | Tickets, ratings and staff |
/close | Close the current ticket |
/add /remove | Add or remove someone from the ticket |
/release | Release your claim on the ticket |
/link | Link another server to your community |
/info | Bot information and support |
Ready to organize your support?
Free and in your language. Questions? Drop by the support server.