Terms of Service
Last updated: November 4, 2026
1. Acceptance and what Euphory Ticket is
Euphory Ticket is a Discord bot for managing support tickets in Minecraft communities and any other kind of community. It is developed and maintained by Gabriel Jesus Montalvo Vera (GJ Euphory).
By adding the bot to a server, configuring it or opening a ticket, you accept these terms and the Privacy Policy. If you do not agree, do not use the bot.
These terms are in addition to Discord's Terms of Service and Community Guidelines, which always apply.
2. Who can use it
- You must meet Discord's minimum age (13 years old, or the age required in your country).
- To add the bot you need the “Manage Server” permission on that server.
Responsibilities of each community's Owners
Whoever activates the bot creates a “community” and becomes its Owner. Owners:
- Decide the configuration: who is staff, what the forms ask, whether AI is used and where logs are posted.
- Are responsible for how their staff uses the bot and for what is written in their tickets.
- Must let their members know that tickets are logged (for example, in the server rules).
- Must also let them know that ticket data is processed outside Peru (on the bot's hosting, on Discord and, if enabled, by the AI providers), as explained in the Privacy Policy.
- Must not ask for unnecessary sensitive data in forms, such as passwords, ID documents or bank details.
- Must keep their own AI keys safe if they add them.
3. Allowed and prohibited use
You may use Euphory Ticket to handle questions, reports, appeals, purchases, account recovery and any other legitimate support for your community.
It is not allowed to:
- Use the bot to harass, threaten, scam or deceive other people.
- Ask for or collect passwords, verification codes or payment details through forms.
- Post or share illegal content, or sexual content involving minors.
- Open tickets in bulk (spam) or deliberately try to overload the bot.
- Try to access other communities' data, look for bugs to exploit, or copy the bot's code without permission.
- Impersonate the developer, Discord or another community's staff.
If you find a security issue, report it privately through the support server instead of exploiting it.
4. AI, your own keys and other services
- AI summaries and reviews are for guidance only. They can be wrong and must not be the only basis for punishing anyone.
- If a community adds its own AI keys, their use is subject to each provider's terms (Groq, Cerebras, OpenRouter, Google Gemini or Mistral) and to their limits or charges.
- The bot depends on Discord and those providers. If any of them fails or changes its rules, some features may stop being available.
5. Availability, changes and suspension
- The bot is free: all of its features are available without paying and there are no paid plans. It is provided “as is”. We try to keep it online at all times, but there may be outages, maintenance or bugs.
- Features may change, improve or be removed over time. Important changes are announced on the support server.
- There may be usage limits to protect the service, for example a maximum number of servers or categories.
- The developer may suspend or remove the bot from a community that breaks these terms or Discord's rules, with or without prior notice depending on the severity.
Stopping using the bot
Owners can delete their community from /setup (its data is deleted immediately) or simply remove the bot (its data is deleted after 30 days). If the bot were ever discontinued entirely, it will be announced in advance on the support server whenever possible.
6. Trademarks and affiliation
Euphory Ticket is an independent project. It is not affiliated with, sponsored by or endorsed by Mojang Studios, Microsoft or Discord Inc.
- Minecraft is a trademark of Mojang Studios and Microsoft. Java, Bedrock and the names of launchers or mods (such as Pojav, Fabric, Forge or NeoForge) belong to their respective owners.
- Discord is a trademark of Discord Inc.
These names are used only to describe which games and platforms the bot works with.
7. Liability, ownership and contact
No warranties
To the extent permitted by law, the bot is provided without warranties of any kind. The developer is not responsible for:
- What users or staff write in tickets.
- Decisions made by each community (punishments, refunds, account recoveries).
- Loss of data or messages caused by outages, bugs, Discord or third parties.
Nothing here limits any rights your country's law gives you that cannot be waived.
Ownership
The Euphory Ticket name, logo, emojis and code belong to Gabriel Jesus Montalvo Vera (GJ Euphory). The texts, categories and settings each community creates belong to that community.
Governing law
These terms are governed by the laws of the Republic of Peru.
Changes
If these terms change, the date above will be updated and the change will be announced on the support server. Continuing to use the bot after the announcement means you accept the new version.
Languages
This document is also available in Spanish. If the versions differ in any way, the Spanish version prevails.
Contact
- Developer: Gabriel Jesus Montalvo Vera (GJ Euphory)
- Discord: GJ Euphory (@gjeuphory21)
- Support server: https://discord.gg/Eh2tzxXeHK